Titel:	Talk at work. Interaction in institutional settings
Personen:	Drew, Paul/Heritage, John (Hgg.)
Jahr:	1992
Typ:	Sammelband
Verlag:	Cambridge University Press
Ortsangabe:	Cambridge, MA
Schlagwörter:
Beiträge u.a.:	Heath: The delivery and reception of diagnosis in the general practice consultation Maynard: On clinicians co-implicating recipients' perspective in the delivery of diagnostic news Jefferson/Lee: The rejection of advice. Managing the problematic convergence of a "troubles telling" and a "service encounter" Zimmerman: The interactional organization of calls for emergency assistance Heath: Diagnosis and assessment in the medical consultation Heath: The delivery and reception of diagnosis in the general-practice consultation Schegloff: On talk and its institutional occasions Zimmerman: The interactional organization of calls for emergency Drew: Contested evidence in courtroom cross-examination: The case of a trial for rape Drew/Heritage: Analyzing talk at work. An introduction Heritage/Sefi: Dilemmas of advice. Aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers Atkinson: Displaying neutrality: Formal aspects of informal court proceedings Clayman: Footing in the achievement of neutrality. The case of news-interview discourse Bergmann: Veiled morality. Notes on discretion in psychiatry Button: Answers as international products. Two sequential practices used in job interviews Greatbatch: On the management of disagreement between news interviewees