Titel:	Standardization and tacit knowledge. Interaction and practice in the survey interview
Personen:	Maynard, Douglas W./Houtkoop-Steenstra, Hanneke/Schaeffer, Nora Cate (Hgg.)
Jahr:	2002
Typ:	Sammelband
Verlag:	John Wiley
Ortsangabe:	New York
Schlagwörter:
Beiträge u.a.:	Viterna/Maynard: How uniform is standardization? Variation within and across survey research centers regarding protocols for interviewing Lynch: The living text. Written instructions and situated actions in telephone surveys Maynard/Schaeffer: Standardization and its discontents Maynard/Schaeffer: Refusal conversation and tailoring Maynard/Schaeffer: Opening and closing the gate. The work of optimism in recruiting survey respondents Moore/Maynard: Achieving understanding in the standardized survey interview. Repair sequences Schaeffer/Maynard: Occasions for intervention. Interactional resources for comprehension in standardized survey interviews Schegloff: Survey interviews as talk-in-interaction Heritage: Ad hoc inquiries. Two preferences in the design of routine questions in an open context Houtkoop-Steenstra: Questioning turn format and turn-taking problems in standardized interviews Lavin/Maynard: Standardization vs. rapport. How interviews handle the laughter of respondents during telephone surveys Moore/Maynard: Achieving understanding in the standardized survey interview: repair sequences