Titel:	Business and service telephone conversations. An investigation of British English, German and Italian encounters
Personen:	Varcasia, Cecilia
Jahr:	2013
Typ:	Monographie
Verlag:	Palgrave
Ortsangabe:	London
Schlagwörter:
Rezensiert in:	Costa (2014): Rezension zu: Cecilia Varcasia : Business and service telephone conversations. An investigation of British English, German and Italian encounters