| Titel: |
Complaints and impoliteness in service encounters: A mixed method analysis |
| Personen: | Geluykens, Ronald/Kraft, Bettina |
| Jahr: |
2016 |
| Typ: |
Monographie |
| Verlag: |
LINCOM Europa |
| Ortsangabe: |
München |
| Reihe: |
LINCOM Studies in Pragmatics |
| Band: |
30 |
| Schlagwörter: |
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